Poor or No Sound With XM Radio (Audio Unit Can Display XM Channels)

Poor or no sound with XM radio (audio unit can display XM channels)

NOTE:
- Check the radio reception in an open area. Poor reception/interference can be caused by tall buildings, mountains, or high-voltage power lines are nearby.
- If you can only tune to channel 000, 001, 174, and 247, make sure that the audio unit is set to the channel mode (see owner's manual). If it is set to the channel mode, call XM radio customer support and check the account activation status.

1. Turn the ignition switch to ACC (I).
2. Turn on the audio unit and select XM radio.
3. Check for an error message on the display.

Are there any messages displayed?

YES - Go to error code list. Error Codes

NO
- Without AcuraLink: Go to step 4.
- With AcuraLink: Go to step 7.

4. Disconnect audio unit connector B (14P) and the XM receiver connector A (14P).




5. Check for continuity between XM receiver connector A (14P) and body ground according to the table. Then check for continuity between the same terminals listed in the table and audio unit connector B (14P) No. 4 terminal (the harness shield).

Is there continuity?

YES - Short in the wire(s) between the audio unit and the XM receiver. Replace the appropriate shielded harness.

NO - Go to step 6.




6. Check for continuity between XM receiver connector A (14P) and audio unit connector B(14P) according to the table.

Is there continuity?

YES - Substitute a known-good XM receiver, then reconnect all connectors and recheck. If the symptom/indication goes away, replace the original XM receiver. If symptom/indication is still present, replace the audio unit.

NO - Repair open in the wire between audio unit and XM receiver.

7. Disconnect audio unit connector B (14P) and the AcuraLink control unit (XM receiver) connector A (20P).




8. Check for continuity between AcuraLink control unit (XM receiver) connector A (20P) and body ground according to the table. Then check for continuity between the same terminals listed in the table and audio unit connector B (14P) No. 4 terminal (the harness shield).

Is there continuity?

YES - Short in the wire(s) between the audio unit and the AcuraLink control unit (XM receiver) or short between the shield wire. Replace the appropriate shielded harness.

NO - Go to step 9.




9. Check for continuity between AcuraLink control unit (XM receiver) connector A (20P) and audio unit connector B (14P) according to the table.

Is there continuity?

YES - Substitute a known-good AcuraLink control unit (XM receiver), then reconnect all connector and recheck. If the symptom/indication goes away, replace the original AcuraLink control unit (XM receiver). If symptom/indication is still present, replace the audio unit.

NO - Open in the wire(s) between audio unit and AcuraLink control unit (XM receiver). Replace the appropriate shielded harness.