Technical Warranty Information & Letter
LOCATION OF TIE ROD PINCH BOLT:
TECHNICAL PROCEDURE
1. Raise vehicle on hoist.
2. Use a torque wrench and a 13 mm socket with an extension to tighten the two (2) inner and two (2) outer tie rod pinch bolts to 55 N-m (41 ft. lbs.). Refer to Illustration for location of tie rod pinch bolts.
3. Lower hoist.
4. Raise hood to install a Campaign Identification Label on the fan shroud as follows:
Each vehicle modified in accordance with the instructions outlined herein will require a Campaign Identification Label. Each label provides a space to include the campaign number, the five (5) digit Dealer Code of the dealer performing the campaign service, and the date vehicle was campaigned. This information may be inserted with a typewriter or ballpoint pen. When installing label, clean the surface of the fan shroud and apply the Campaign Label.
5. Close hood.
WARRANTY INFORMATION
Labor Labor Other
Operation Failure Code Operation Hours Hours
Tighten Tie Rod 96 V2340 .3 *.1 hr.
Pinch Bolts
* .1 hour for clerical administration.
Dear Buick Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
General Motors has determined that a defect which relates to motor vehicle safety exists in some early production 1985 Somerset Regals. The vehicles have been assembled with inadequate clamp load on the tie rod adjuster. This could allow the tie rod to loosen and separate from the tie rod adjuster. Tie rod separation could cause a loss of steering control which
could result in a vehicle crash without prior warning.
To prevent this from occurring on your vehicle, please contact your Buick Dealer to arrange a service date. The dealer will tighten the tie rod pinch bolts. This service will be performed at no charge to you.
Instructions have been sent to your Buick Dealer. The labor time necessary to do this work will be about 20 minutes. Please ask your dealer if you wish to know how much additional time will be necessary to process your vehicle.
If the tie rod should separate while driving, prior to the time you have this service completed, you should bring the vehicle to a stop out of the line of traffic, and turn off the ignition.
Your Buick Dealer is best equipped to provide service to ensure your vehicle is corrected as promptly as possible. However, if you take your vehicle to your dealer on the agreed service date and he does not remedy this condition on that date or within five (5) days, we recommend you contact the Customer Assistance Department, Flint home office, by calling:
1-800-521-7300 for all except residents of Alaska and Hawaii. In Alaska, call (503) 641-8350. In Hawaii, call (805) 497-8561.
After contacting your dealer and the Buick home office, if you are still not satisfied that we have done our best to remedy this condition without charge within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 40 Seventh Street, S.W., Washington, D.C. 20590, or call 800-424-9393 (Washington D.C. residents use 426-0123).
The enclosed Owner Reply Card identifies your vehicle. Presentation of the card to your dealer will assist in making the correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage-paid Owner Reply Card and returning it to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.
BUICK MOTOR DIVISION General Motors Corporation