Campaign - LH Lower Control Arm Cracking: Overview

Number:
86C25(e)

Section:
3C

Date:
June 1992



Subject:
PRODUCT SAFETY CAMPAIGN 86C25(e) - LH LOWER CONTROL ARM CRACKING

-- REISSUE --

Model and Year:
1985-86 C30, G30 AND P30 TRUCKS (SEE "VEHICLES INVOLVED" SECTION FOR SPECIFIC MODEL AND RPO INVOLVEMENT DETAILS)



To: All Chevrolet Dealers

# THIS BULLETIN CANCELS AND SUPERSEDES CAMPAIGN BULLETIN 86C25(d) ISSUED JANUARY, 1992. THE SERVICE PROCEDURE AND CLAIM INFORMATION SECTIONS HAVE BEEN REVISED. ALL COPIES OF BULLETIN 86C25(d) SHOULD BE DESTROYED. REVISED INFORMATION IS SHOWN IN BOLD TYPE AND DENOTED WITH AND DENOTED WITH A #.

The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to repair within sixty (60) days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.

If the condition is not adequately repaired within a reasonable time, the owner may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation.

To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the attached copy of the letter that was sent to owners, the owners are being instructed to contact the Chevrolet Customer Assistance Center if their dealer does not remedy the condition within five (5) days of the mutually agreed upon service date. If the condition is not remedied within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration.