Claim and Warranty Information
Submit a Product Campaign Claim with the information indicated below:FAILED PARTS LABOR LAB OTH* NET**
REPAIR PERFORMED PC PART NO. ALLOW FC OP HRS HRS AMT
REPLACE BRAKE 00 V3920 1.4 0.1 $100.00
ASSEMBLIES
*Campaign Administrative Allowance
**The $100.00 in the "Net Amount" Column covers the cost of gear lubricant and brake fluid plus 30% as well as the 30% of dealer net when the parts are furnished at no charge by Chevrolet.
Dealers will automatically receive the correct labor and material allowance
based on the labor operation performed.
Refer to the Chevrolet Claims Processing Manual for details on Product
Campaign Claim submission.
Dear Chevrolet Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
General Motors has determined that certain 1985 and 1986 Chevrolet C10 Light Duty Trucks were manufactured with improper size 11 x 2 inch rear brake assemblies, rather than the specified 11.15 x 2.75 inch brakes. These trucks fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 105, "Hydraulic Brake Systems". Under certain conditions, the trucks might exceed the maximum stopping distance permited by FMVSS 105. Should a minimum stopping distance be required while these trucks are being driven, a vehicle crash could occur without prior warning.
To correct your vehicle, the rear axle brake assemblies must be replaced with the proper size brake assemblies. This service will be completed for you at no charge.
Instructions for performing this service have been sent to your Chevrolet dealer. Parts are currently available. The labor time to make corrections to your vehicle will be approximately 1-1/2 hours. Please ask your dealer if you wish to know how much additional time will be needed to process your vehicle.
Your Chevrolet Dealer is best equipped to obtain parts and provide service to ensure your vehicle is inspected and/or corrected as promptly as possible. However, if you take your vehicle to your dealer on the agreed service date, and they do not service this condition on that date or within five days, we recommend you contact the nearest Chevrolet Branch Office, either in person or by telephone. The Branch Office will assist you and the dealer in getting your vehicle serviced. The locations and telephone numbers of the Branch offices are listed in your Owner's Manual.
After contacting your dealer and the Branch Office, if you are still not satisfied that we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh St.,
S.W., Washington, D.C. 20590 or call 800-424-9393 (Washington, D.C.
residents use 426-0123).
The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist them in making the necessary correction to your vehicle in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid owner reply card and returning it to us.
We are sorry to cause you this inconvenience, however, we have taken this action in the interest of your safety and continued satisfaction with our products.