Owner Letter

August 09, 1989

Dear Chevrolet Owner:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

REASON FOR THIS RECALL

General Motors has determined that a defect which relates to motor vehicle safety exists in certain 1989 Chevrolet C15-35 trucks. The vehicles may have right-hand lower control arm bolts with torque prevailing nuts that were not tightened to the specified torque (Specified 155-180 N-m, 114-133 ft.lb.; Actual 60-65 N-m, 44-48 ft.lb.). While the nut will not come off of the bolt, it can become loose and result in a noticeable clunking noise during suspension movement.

WHAT WE WILL DO

To prevent the possibility of this condition occurring, your servicing Chevrolet Dealer will tighten the attaching bolts to the specified torque. This service will be performed for you at no charge.

WHAT YOU SHOULD DO

Please contact your Chevrolet dealer as soon as possible to arrange a service date. Instructions for making this correction have been sent to your dealer. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your vehicle. The labor time necessary to perform this service correction is approximately ten (10) minutes.

Your Chevrolet dealer is best equipped to provide service and to insure that your vehicle is corrected as promptly as possible. If, however, you take your vehicle to your dealer on the agreed service date, and they do not remedy this condition on that date or within five (5) days, we recommend you contact the Chevrolet Customer Assistance Center by calling 1-800-222-1020.

After contacting your dealer and the Customer Assistance Center, if you are still not satisfied that we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590 or call 1-800-424-9393 (Washington D.C. residents use 366-0123).
The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.