Recall - VECI Replacement (FED): Overview
March 1999Dealer Service Instructions for:
Emissions Recall No. 8021 (Vehicles w/Sales Code NAA)
Emissions Recall No. 8022 (Vehicles w/Sales Code NAE)
Emissions Recall No. 8023 (Vehicles w/Sales Code NBN)
VECI Label Replacement
MODELS
1999 (LH) Chrysler LHS and 300M
NOTE:
This recall applies only to vehicles equipped with a 3.5L engine ("G" in the 8th VIN position) built from July 8,1998 through August 7, 1998 (MDH 0708XX through 0807XX).
SUBJECT
An incorrect Vehicle Emission Control Information (VECI) label was inadvertently installed on about 3,500 of the above listed vehicles. The original VECI label contains an incorrect vacuum hose routing diagram, evaporative emissions name and bar code. The VECI label is often used during in-use Inspection and Maintenance (I/M) testing to verify proper emissions related components. As a result, incorrect VECI label information may cause the vehicle to fail an emissions test.
REPAIR
A new VECI label must be installed over the vehicle's existing VECI label.
New VECI labels are being mailed directly to all owners known to DaimlerChrysler with the Owner Notification Letter. The owners are requested to install the labels themselves or, if preferred, to arrange for dealer installation of the owner-supplied label without charge.
PARTS INFORMATION
Each dealer, to whom vehicles in the recall were invoiced (or the current dealer at the same street address), will receive enough VECI labels (included with the vehicle list) to service 100% of unsold vehicles according to our records. If an owner's label is lost, or if dealers require more labels for inventory vehicles, additional VECI labels may be ordered as needed to support customer demand.
The label for the vehicle to be serviced may be determined by:
Using the part code in the third column of the VIN list along with the table (involved dealers);
Using VIN and part number list electronically transmitted to DIAL System Function 53 (involved dealers); or
Entering the VIN to the DIAL System VIP Function (sales code information) along with the table (all dealers).
SERVICE PROCEDURES
Apply the new VECI label as follows:
1. Raise the hood and locate the existing VECI label.
On 300M models: The VECI label is located on the underside of the hood.
On LHS models: The VECI label is located on the upper radiator core support.
2. Clean the surface of the existing VECI label and apply the new label directly over it, covering the original label.
COMPLETION REPORTING AND REINBURSEMENT
Claims for vehicles that have been serviced must be submitted on the DIAL System. Claims submitted will be used by DaimlerChrysler to record recall service completions and provide dealer payments.
Use the following labor operation number and time allowance:
Labor Operation Time
Number Allowance
Install VECI Label 25802182 0.2 hours
NOTE:
See the Warranty Administration Manual, Recall Claim Processing Section for complete recall claim processing instructions.
PARTS RETURN
Not Applicable
DEALER NOTIFICATION & VEHICLE LIST
All dealers will receive a copy of this dealer recall notification letter by first class mail. Two additional copies will be sent through the DCMMS and the "TIL" will be updated to include this recall in the near future. Each dealer to whom involved vehicles were invoiced (or the current dealer at the same street address) will receive a list of their involved vehicles. The Vehicle List is arranged in Vehicle Identification Number (VIN) sequence. Owners known to DaimlerChrysler are also listed. The lists are for dealer reference in arranging for service of involved vehicles.
DIAL SYSTEM FUNCTION 53 AND VIP
All involved vehicles will be entered to DIAL System Functions 53 and VIP at the time of recall implementation for dealer inquiry as needed.
Function 53 provides involved dealers with an updated VIN list of their incomplete vehicles. The customer name, address and phone number are listed if known. Completed vehicles are removed from Function 53 within several days of repair claim submission. To use this system, type "53" at the "ENTER FUNCTION" prompt, then type "0RD8021" (Federal emission vehicles), "0RD8022" (California emission vehicles), or "0RD8023" (NLEV emission vehicles).
OWNER NOTIFICATION AND SERVICE SCHEDULING
All involved vehicle owners known to DaimlerChrysler are being notified of the service requirement by first class mail. They are requested to install the supplied VECI label over the incorrect label on their vehicle. Any owner who prefers not to install the label is asked to schedule an appointment for the service with their dealer. A copy of the owner notification letter is attached. Enclosed with each owner notification is an Owner Notification Form. The involved vehicle and recall are identified on the form for owner or dealer reference as needed.
VEHICLE NOT AVAILABLE
If a vehicle is not available for service for a known reason, let us know by filling out the pre-addressed Vehicle Disposition Form portion of the Owner Notification Form or describe the reason on a postcard and mail to:
DaimlerChrysler Corporation
CIMS 482-00-85
800 Chrysler Drive East
Auburn Hills, Michigan 48326-2757
ADDITIONAL INFORMATION
If you have any questions or need assistance in completing this action, please contact your Zone Service Office.