Dealer Instructions

IMPORTANT
DEALER SERVICE INSTRUCTIONS
Equipment Safety Recall # 779
Mopar Running Board Tire Jack Extension

^ This service requirement applies only to 1996 and 1997 model year Dodge Caravan and Grand Caravan; Plymouth Voyager and Grand Voyager; and Chrysler Town & Country (NS) vehicles equipped with Mopar Running Board Kits installed before January 1, 1997.

^ The jack extension that was added to the vehicle's tire jack when the Mopar running boards were installed on the above listed vehicles, may allow the vehicle to fall off of the jack. To correct this condition, the jack extension must be removed and replaced with a pilot pin. In addition, the hoist jacking pads must be replaced on certain vehicles.

^ Dealers are encouraged to consider alternative scheduling and servicing approaches for this recall. This repair does not require hoists or other full service facility special equipment and is a CHRYSLER MOBILE SERVICE approved repair.

Owner Notification is to be Conducted by Dealers:

^ The Mopar Accessory running board kits were sold and/or installed on affected vehicles by Dodge and Chrysler-Plymouth dealers. As a result, Chrysler does NOT have a record of the vehicles that have had the affected running board kits installed on them. Therefore, dealers are requested to review their records and to contact owners of vehicles on which the subject running board kits were installed before January 1, 1997. A recommended owner letter is included for the dealer mailing to involved minivan owners.

^ Dealers must post the enclosed informational poster that describes this issue for a minimum of six months, in a conspicuous area of the customer service waiting area.

Parts Packages:

^ Each Dodge and Chrysler-Plymouth dealer will receive two (2) Jack Pilot Pin Packages and two (2) Hoist Jacking Pad Packages.