Diesel Data: Automotive Repair

Navigation - Vehicle Shipped Without Navigation Cradle

NUMBER: 08-050-11

GROUP: Electrical

DATE: August 12, 2011

THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL 11-084. ALL APPLICABLE SOLD AND UN-SOLD VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.

SUBJECT:
Vehicles Shipped From Plant Without Navigation Cradle

OVERVIEW:
This Bulletin involves installing the navigation cradle.

MODELS:

2012 (FF) Fiat 500

NOTE:
This bulletin applies to FF vehicles built between April 13, 2011 (MDH 0413XX) and May 27, 2011 (MDH 0527XX) equipped with TomTom Navigation w/ Blue & Me (sales code RSZ).

SYMPTOM/CONDITION:
Some vehicles equipped with TomTom Navigation w/ Blue & Me were shipped from the plant without the navigation cradle installed.

DIAGNOSIS:
If a customer's VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition, perform the Repair Procedure.





PARTS REQUIRED:

REPAIR PROCEDURE:

1. Install the navigation cradle. Refer to the procedures available in DealerConnect / TechCONNECT > Group 08 - Electrical > 81 - Navigation/Telecommunication > Navigation Unit > Installation - INSTALLATION.

POLICY:
Reimbursable within the provisions of the warranty.





TIME ALLOWANCE:





FAILURE CODE:

Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.