Attachment II - Labor and Parts Information

LABOR ALLOWANCES

^ Program Code: 58B01

^ Verify eligibility in OASIS. If eligible, "58B01" will display under "Outstanding Field Service Actions".

^ Submit on Customer Satisfaction Program Claim Form

^ Can only be claimed one time per vehicle and only if an inspection is completed but no wheels require replacement.

^ Labor only, no parts or miscellaneous expense cost.

PARTS REQUIREMENTS / ORDERING INFORMATION





Parts will not be direct shipped for this program. Order your parts requirements through normal order processing channels.

DEALER PRICE

For latest prices, refer to DOES II.

PARTS RETENTION AND RETURN

Affected steel wheels are subject to random selection for return to the Ford Warranty Parts Analysis Center (WPAC). Refer to your daily PEARS register for part disposition and return instructions. Return wheels to the Ford WPAC, 15090 Commerce Drive North, Dearborn, MI 48120. Follow normal shipping instructions described in Warranty and Policy Manual. Returned steel wheels that are not cracked or disabled in accordance with the procedure detailed in Attachment III. and returned non-affected wheels. are subject to chargeback.

EXCESS STOCK RETURN

Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.