Attachment I - Administrative Information

OASIS ACTIVATED?

Yes. OASIS was activated on March 5, 2007.

FSA VIN LIST ACTIVATED?

Yes, VIN lists became available through the website on March 7, 2007. Owner names and addresses became available on March 19, 2007.

NOTE:
Your FSA VIN list may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this recall is a violation of law in several states, provinces, and countries. Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall action. Your FSA Vin list may also contain VINs that have been identified under the recall , but are no longer in Law Enforcement Service. See "Dealer Eligibility Check and Removal of Ineligible Vehicles from OASIS" below.

SOLD VEHICLES

^ Owners of affected vehicles will be directed to dealers for repairs.

^ Correct other affected vehicles identified in OASIS which are brought to your dealership.

DEALER ELIGIBILITY CHECK AND REMOVAL OF INELIGIBLE VEHICLES FROM OASIS

In addition to preliminary eligibility verification through OASIS, please verify by visual inspection that the vehicle is currently in law enforcement duty.

Only 2003-2005 CVPI vehicles currently in law enforcement duty are covered under Safety Recall 07S48. Many CVPI vehicles are sold to the secondary market (taxi, private use) after retirement from law enforcement duty. Based on vehicle registration data available to Ford, some of these secondary market vehicles may inadvertently receive an owner letter. Therefore, possession of a letter from Ford does not, in itself, indicate eligibility for 07S48. CVPI vehicles in the secondary market are not eligible for wheel inspection/replacement under the terms of Safety Recall 07S48. If a visual inspection of the vehicle indicates that it is no longer used in law enforcement duty, and the VIN is active in OASIS, do not replace any wheels; instead, notify the customer that the VIN is not eligible and submit a claim for VIN closure (see ATTACHMENT II).

TITLE BRANDED / SALVAGED VEHICLES

Affected title branded and salvaged vehicles are eligible for this Field Service Action only if still actively involved in law enforcement duty.

RELATED DAMAGE

If a related damage condition exists that you believe to be caused by the covered condition, call the Special Service Support Center to request approval prior to the repair of any related damage.

Requests for approval after completion of the repair will not be granted. Tires damaged during dismounting and re-mounting are not eligible as related damage.

ADDITIONAL LABOR TIME

^ If a condition exists that requires additional labor to complete the repair, call the Special Service Support Center to request approval prior to performing any additional labor. Requests for approval after completion of the repair will not be granted.

^ It you encounter aftermarket equipment or modifications to the vehicle which might prevent the repair of the covered condition, call the Special Service Support Center.

OWNER REFUNDS

^ Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which is posted with this bulletin. This plan is also available to owners through the Customer Relationship Center (CRC). The CRC will direct owners to seek reimbursement through authorized dealers or, at their option, directly through Ford Motor Company at P.O. Box 6251, Dearborn, MI 48121-6251.

^ Dealers are also authorized to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end date specified in the reimbursement plan. Refund claims that include other non-covered repairs, or those judged by Ford to be excessive, will not be accepted for reimbursement.

^ This safety recall must still be performed, even if the customer has paid for a previous repair. Claiming a refund will not close the recall on the vehicle.

^ Refund claims for wheel purchases due to normal usage and wear - i.e., curb dents, or from accidents or for reasons relating to "extra" spare wheel supplies or those judged by Ford to be excessive will not be accepted for reimbursement.

^ Refund Claiming Information. (Submit on separate repair line.)

- Program Code: 07S48 - Misc. Expense: ADMIN

- Misc. Expense: REFUND - Misc. Expense: 0.2 Hrs.

RENTAL VEHICLES

The use of rental vehicles is not authorized for this program.

CLAIMS PREPARATION AND SUBMISSION

^ Enter claims using Direct Warranty Entry (DWE).

^ Refunds or related damage must be claimed on a repair line that is separate from the repair line on which the FSA is claimed. Related damage requires approval from the Special Service Support Center.

^ Refer to ACESII manual for claims preparation and submission information.

^ Additional labor (MT) must be claimed on a separate repair line (prior approval from the SSSC is required).