Interior - Rust Colored Stains On Headliner

TSB 11-10-19

10/20/11

HEADLINER - RUST COLORED STAINS

FORD:
2011 Fiesta

ISSUE
Some 2011 Fiesta vehicles may exhibit rust colored stains on the headliner. Typical complaint is speckle pattern near sun visor hinge area. However, spots may occur anywhere on the headliner due to the headliner manufacturing process. The stains may occur over time when exposed to sunlight. They cannot be removed by cleaning.

ACTION
Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE





Remove and replace headliner. Refer to Workshop Manual, Section 501-05. (Figure 1)

NOTE
SEE PARTS CATALOG FOR HEADLINER

APPLICATION.

WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.

OPERATION DESCRIPTION TIME

111019A 2011 Fiesta 5 Door (Hatch 2.0 Hrs.
Back): Replace The
Headliner (Do Not Use
With Any Other Labor
Operations)

111019B 2011 Fiesta 4 Door 2.7 Hrs.
(Sedan): Replace The
Headliner (Do Not Use
With Any Other Labor
Operations)

DEALER CODING
CONDITION
BASIC PART NO. CODE
5851916 D4





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