Body - Power Windows Reverse Direction When Closing
TSB 12-8-608/09/12
POWER DOOR WINDOW GLASS - BOUNCE BACK -
BUILT ON OR BEFORE 6/13/2011
FORD:
2011 Fiesta
This article supersedes TSB 11-11-26 to update the Service Procedure.
ISSUE
Some 2011 Fiesta vehicles equipped with power windows and built on or before 6/13/2011 may exhibit an intermittent power door window glass reversing direction or bouncing back when moving to the closed position.
ACTION
Follow the Service Procedure to correct the concern.
SERVICE PROCEDURE
1. Fully lower the window glass.
2. Loosen the glass top run from center of B-pillar.
3. Loosen the glass top run from center of top run.
4. Loosen the glass top run from the A-pillar.
5. Remove the glass top run from A-pillar by pulling up.
6. Remove the glass top run from B-pillar by pulling up and discard.
7. Raise window to position shown. (Figure 1)
8. Install the lower portion of the new glass top run into B-pillar using window glass as guide. (Figure 2)
9. Seat the glass top run in the corner of B-pillar. (Figure 3)
10. Raise window to position. (Figure 4)
11. Install the lower portion of the new glass top run into A-pillar using window glass as guide.
12. Seat the glass top run in the corner of A-pillar.
13. Seat the glass top run into the remainder of window.
14. Cycle window glass up and down.
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
OPERATION DESCRIPTION TIME
120806A 2011 Fiesta: Replace The 0.3 Hr.
Front Door Glass Top Run
One (1) Front Door (Do
Not Use With Any Other
Labor Operations)
120806B 2011 Fiesta: Replace The 0.5 Hrs.
Front Door Glass Top Run
Two (2) Front Doors (Do
Not Use With Any Other
Labor Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
5421596 42
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