Dealer Information
Origin No. SER-37
C. 0. No. 91-102
Date: May 3, 1991
SUBJECT: PRODUCT CAMPAIGN 91C12 FLOOR PAN DRAIN PLUGS
TO: Service & Customer Satisfaction Managers DAC Managers
GOAL: To inspect and correct all units involved as indicated in the attached Product Campaign Bulletin.
ACTION: Dealers are to inspect and/or repair the vehicles as described in the bulletin.
DUE DATE:
C. 0. CONTACT PERSON: R. J. Evanch, Product Campaign Manager, Technical Service Department, 8-227-6595
It has been determined that certain 1991 Geo Metro 5-Door Hatchback model vehicles may have been assembled with the floor pan drain plugs dislodged from their positions. This may result in water entering the vehicle interior through the resulting openings in the floor pan.
To correct this condition, dealers are to inspect the vehicle floor pan of each involved vehicle and reinstall drain plug(s) as instructed in the SERVICE PROCEDURE section of the bulletin.
Parts required to complete this campaign, as required, are to be obtained through General Motors Service Parts Operations (GMSPO).
The attached recap indicates the number of vehicles involved in each Branch.
RECAP 91C12
BRANCH INVOLVED UNITS
2 NEW YORK 35
3 ST. LOUIS 9
4 MINNEAPOLIS 19
5 KANSAS CITY 6
6 SAN FRANCISCO 44
7 DALLAS 14
8 ATLANTA 18
9 CINCINNATI 18
10 DENVER 14
11 CHICAGO 18
13 PITTSBURGH 7
14 WASHINGTON 12
15 PHILADELPHIA 5
16 CHARLOTTE 4
17 MEMPHIS 4
19 PORTLAND 3
20 LOS ANGELES 17
26 TAMPA 671
30 HOUSTON 4
32 BOSTON 9
44 DETROIT 3
48 SYRACUSE 3
CO CONTROLLED 4
U.S. TOTAL 941
DOMESTIC (TOTAL ABOVE) 941
FOREIGN (CANADIAN) 0
(GMOO/ODC) 0
TOTAL 941
AM91-138
TO: THE FOLLOWING NON-DEALER RECIPIENTS:
BRANCH MANAGERS
MARKETING CENTER MANAGERS
DEALER ASSISTANCE CENTER MANAGERS
SERVICE & CUSTOMER SATISFACTION MANAGERS
FIELD SERVICE ENGINEERS
ORIGINATING DEPARTMENT: TECHNICAL SERVICE
ADMINISTRATIVE MESSAGE 01-128
CREATED ON 5/2/91 AT PAGE 1 OF 1
TO: ALL CHEVROLET DEALERS
ATTENTION: SERVICE MANAGER
SUBJECT: PRODUCT CAMPAIGN 91C12 FLOOR PAN DRAIN PLUGS
CERTAIN 1991 GEO METRO 5-DOOR HATCHBACK MODEL VEHICLES, BUILT WITHIN THE FOLLOWING VIN BREAKPOINTS, MAY HAVE BEEN ASSEMBLED WITH THE FLOOR PAN DRAIN PLUGS DISLODGED FROM THEIR POSITIONS. THIS MAY RESULT IN WATER ENTERING THE VEHICLE INTERIOR THROUGH THE RESULTING OPENINGS IN THE FLOOR PAN.
YEAR MODEL PLANT CODE FROM THROUGH
1991 M-CAR INGERSOLL "6" M6725217 M6738108
(5-DOOR HATCHBACK)
THIS CAMPAIGN INVOLVES APPROXIMATELY 950 VEHICLES.
TO CORRECT THIS CONDITION, DEALERS ARE TO INSPECT THE VEHICLE FLOOR PAN OF EACH INVOLVED VEHICLE AND REINSTALL DRAIN PLUG(S) AS INSTRUCTED IN THE SERVICE PROCEDURE SECTION OF THE BULLETIN.
DEALER CAMPAIGN BULLETINS AND INVOLVED VIN LISTINGS WERE MAILED ON MAY 2, 1991. OWNER NOTIFICATION LETTERS WILL BE MAILED ON MAY 9, 1991.
PLEASE COMMUNICATE THIS INFORMATION TO YOUR SERVICE MANAGER.