Symptom Troubleshooting

Audio System Symptom Troubleshooting - Audio disc does not eject

Audio disc does not eject

NOTE:

- Check the vehicle battery condition first Testing and Inspection.
- Check the connectors for poor connections or loose terminals.
- Disc labels should not be used in the audio-navigation unit or audio unit. They may jam and damage the player mechanism.

1. Turn the ignition switch to ON (II).

2. Turn on the audio unit.

Does the system turn on?

YES -

Go to step 3 [1][2]Audio Disc Does Not Eject.

NO -

- With navigation ('07-09 models): Go to audio-navigation unit power switch will not turn on.
- With navigation ('10 model): Go to audio-navigation unit power switch will not turn on Audio-Navigation Unit Power Switch Will Not Turn On (No Information Display And No Sound) (With Navigation).
- Without navigation: Go to audio unit power switch will not turn on Audio Unit Power Switch Will Not Turn On (No Information Display And No Sound) (Without Navigation).

3. Check to see if the disc ejects correctly with no binding by pushing the EJECT button.

Does the disc eject normally?

YES -

Operation is normal.�

NO -

- With navigation ('07-09 models): Substitute a known-good audio-navigation unit Audio-Navigation Unit Removal/Installation, and recheck. If the symptom/indication goes away, replace the original audio-navigation unit Audio-Navigation Unit Removal/Installation.�
- With navigation ('10 model): Substitute a known-good audio-navigation unit Audio-Navigation Unit Removal/Installation, and recheck. If the symptom/indication goes away, replace the original audio-navigation unit Audio-Navigation Unit Removal/Installation.�
- Without navigation: Substitute a known-good audio unit Audio Unit Removal/Installation, and recheck. If the symptom/indication goes away, replace the original audio unit Audio Unit Removal/Installation.�