Suspension - Squeak/Rattle From Vehicle Rear While Driving

12-014

March 23, 2012

Applies To:
2007-11 CR-V - ALL VINS beginning with JHL

Squeak Or Rattle In Rear Damper Area

(Supersedes 12-014, dated February 24, 2012, to revise the information marked by the black bars and asterisks)

*REVISION SUMMARY

Under WARRANTY CLAIM INFORMATION, the operation number was changed.*

SYMPTOM

There's a squeak or rattle coming from the rear of the vehicle when it's driven.

PROBABLE CAUSE

On Japan-built CR-Vs, the rear damper assembly includes a small metal hook and body bracket, which are used only during vehicle assembly at the factory. The hook or the bracket may have been bent and is touching the vehicle body or the damper assembly, causing a squeak or rattle.

CORRECTIVE ACTION

Bend the hook and/or bracket on the affected rear damper so that it does not make contact with the body or the damper assembly.

WARRANTY CLAIM INFORMATION





The normal warranty applies.

Failed Part: P/N 52610-SWA-A31

Defect Code: 00201

Symptom Code: 04201

Skill Level: Repair Technician

REPAIR PROCEDURE

1. Do a diagnostic test-drive of the vehicle to confirm the complaint and to determine which side the sound is coming from.

2. On the affected side, remove the plastic panel covering the rear damper tower.

3. Remove the rear wheelhouse gusset.





4. Do the following checks to determine what is causing the noise:

^ Check if the dampers metal hook is bent and touching the washer or any other part of the damper assembly.

^ Check if the welded-on body bracket is bent and touching the body or the damper assembly.

5. If either the hook or the bracket is touching the body or damper assembly, bend that part away so it doesn't make contact.

6. Reinstall the rear wheelhouse gusset.

7. Reinstall the rear damper tower panel.

8. Drive the vehicle to make sure that the noise is gone.





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