Audio Disc Cannot Be Inserted And/Or Ejected (With Navigation)

Audio System Symptom Troubleshooting - Audio disc cannot be inserted and/or ejected (with navigation)

Audio disc cannot be inserted and/or ejected (with navigation)

NOTE:

- Check the vehicle battery condition first Testing and Inspection.
- Check the connectors for poor connections or loose terminals.
- Disc labels should not be used in the audio-navigation unit or audio unit. They may jam and damage the player mechanism.
- Make sure the audio disc is compatible with the system (see the owner's manual for more information).

1. Turn the ignition switch to ON (II).

2. Press the OPEN/CLOSE button to open the navigation display.

3. Check the disc indicator.

Does the disc indicator light on?

YES -

Go to step 5.

NO -

Go to step 4.

4. Try inserting an audio disc.

Does the player accept the audio disc?

YES -

The system is OK at this time.�

NO -

Go to step 5.

5. Press the CD eject button.

Does the player eject the audio disc?

YES -

The system is OK at this time.�

NO -

- '07-09 models: Substitute a known-good audio-navigation unit Audio-Navigation Unit Removal/Installation, and recheck. If the symptom/indication goes away, replace the original audio-navigation unit Audio-Navigation Unit Removal/Installation.�
- '10 model: Substitute a known-good audio-navigation unit Audio-Navigation Unit Removal/Installation, and recheck. If the symptom/indication goes away, replace the original audio-navigation unit Audio-Navigation Unit Removal/Installation.�