Symptom Troubleshooting

Audio System Symptom Troubleshooting - Audio disc changer does not load all six discs

Audio disc changer does not load all six discs

NOTE:

- Check the vehicle battery condition first Testing and Inspection.
- Check the connectors for poor connections or loose terminals.
- Disc labels should not be used in the audio-navigation unit or audio unit. They may jam and damage the player mechanism.

1. Turn the ignition switch to ON (II).

2. Turn on the audio-navigation unit or audio unit, and try loading six discs into the audio disc changer/audio unit (in-dash disc changer).

Does the audio disc changer/audio unit (in-dash disc changer) accept all six discs?

YES -

Intermittent failure, the audio-navigation unit or audio unit is OK at this time.�

NO -

Go to step 3 [1][2]Audio Disc Changer Does Not Load All Six Discs.

3. Try loading the disc player with six known-good discs.

Does the audio disc changer/audio unit (in-dash disc changer) accept all six discs?

YES -

At least one of the original discs is faulty.�

NO -

- With navigation: Substitute a known-good audio disc changer Service and Repair, and recheck. If the symptom/indication goes away, replace the original audio disc changer Service and Repair. If the symptom is still present, substitute a known-good audio-navigation unit ('07-09 models) Audio-Navigation Unit Removal/Installation or audio-navigation unit ('10 model) Audio-Navigation Unit Removal/Installation, and recheck. If the symptom/indication goes away, replace the original audio-navigation unit ('07-09 models) Audio-Navigation Unit Removal/Installation or audio-navigation unit ('10 model) Audio-Navigation Unit Removal/Installation.�
- Without navigation: Substitute a known-good audio unit Audio Unit Removal/Installation, and recheck. If the symptom/indication goes away, replace the original audio unit Audio Unit Removal/Installation.�