Error Code: XM No SIGNAL Or XM ANTENNA Is Displayed (With XM Radio)

Audio System Symptom Troubleshooting - Error code: XM NO SIGNAL or XM ANTENNA is displayed

Error code: XM NO SIGNAL, XM ANTENNA, or XM LOADING is displayed

NOTE:

- Check the vehicle battery condition first Testing and Inspection.
- Check the connectors for poor connections or loose terminals.
- Check XM radio reception in an open area. Poor reception/interference can be caused by tall buildings, mountains, or high-voltage power lines.

1. Check the connector at the XM receiver.

Is the connector connected?

YES -

Go to step 2.

NO -

Reconnect the connector. If the error message does not go away, go to step 2.

2. Check the connector at the XM antenna.

Is the connector connected?

YES -

Go to step 3.

NO -

Reconnect the connector. If the error message does not go away, go to step 3.

3. Check the pin locations in the XM receiver connector and the XM antenna connector.

Are the pins in the correct locations?

YES -

Go to step 4.

NO -

Correct the pin locations. If the error message does not go away, go to step 4.

4. Substitute a known-good AM/FM/XM antenna AM/FM/XM Antenna Replacement (With XM Radio).

Is the error message gone?

YES -

Replace the original AM/FM/XM antenna AM/FM/XM Antenna Replacement (With XM Radio).�

NO -

Go to step 5.

5. Substitute a known-good XM receiver XM Receiver Replacement.

Is the error message gone?

YES -

Replace the original XM receiver XM Receiver Replacement.�

NO -

Replace the XM antenna lead.�