Diagnostic Procedure
Voice control does not work/respond ('08-10 models)
Symptom Troubleshooting Voice Control Does Not Work/Respond (08-10 Models)
Also check for
Navigation unit
Also check for
The wrong color DVD or version is installed.
Also check for
The DVD is damaged or dirty.
Also check for
Microphone/steering buttons
Also check for
Harness/fuses/switches