Campaign - PCM Update For TCC Function
09-053September 2, 2011
Applies To:
See VEHICLES AFFECTED
Product Update: PCM Update for Lock-Up Clutch Function
(Supersedes 09-053, dated July 27, 2011, to revise the information marked by the black bars and asterisks)
REVISION SUMMARY
*^ Under VEHICLES AFFECTED, additional 2009 VINs and some 2010 VINs were added.
^ Under SOFTWARE INFORMATION, a new version, program IDs, and P/Ns were added.
^ Under CUSTOMER NOTIFICATION and Example of Customer Letters, information on the September 2010 notification was added.*
BACKGROUND
A judder from the torque converter lock-up clutch may be felt while driving between 20-45 mph. To minimize the opportunity for the judder to occur, a software update for the transmission is available.
If the judder returns sometime in the future, after the transmission software is updated, the torque converter will need to be replaced.
NOTE:
The first software update did not address all the transmission concerns. Customers whose vehicles were updated need to be notified to have their vehicles updated with Database Update 08-APR-2010 or later.
VEHICLES AFFECTED
Not all vehicles within the affected VIN range have lock-up clutch judder. To verify vehicle eligibility, check for at least one of these items:
^ The customer has a notification letter.
^ The vehicle is shown as eligible on a VIN status inquiry.
In addition, check for a punch mark above the seventh character of the engine compartment VIN. A punch mark in that location means this product update has already been completed.
Some of the vehicles affected by this product update may be in your new or used vehicle inventory. These vehicles must be updated before they are sold or leased. To see if a vehicle is affected by this campaign, do a VIN status inquiry before selling it, leasing it, or returning it to a service customer.
Should an unrepaired vehicle that was in inventory, or that came in for service after this service bulletin was issued, cause an injury or property damage because of the campaigned item, the dealership will be solely responsible to the damaged party, and will be required to defend and indemnify American Honda for any resulting claims.
CUSTOMER NOTIFICATION
In May 2010, owners of 2007-08 and early 2009 Odysseys were sent a notification. Then, in September 2010, owners of late 2009 and some 2010 Odysseys were sent a notification. Examples of both customer notifications are at the end of this service bulletin.
CORRECTIVE ACTION
Update the PCM A/T software.
SOFTWARE INFORMATION
*HDS Software Version:
2.023.007 (Sept.2010) (gray) or later.
Control Module (CM) Update:
Database Update 09-SEP-201 0 or later.
The updated PCM A/T software program IDs and P/Ns are shown. If these, or later program IDs are the current ones displayed during the update, the software for this product update is already installed.*
WARRANTY CLAIM INFORMATION
Operation Number: 1255A9
Flat Rate Time: 0.2 hour
*Failed Part: P/N 37820-RGM-A86
Defect Code: 5JR00
Symptom Code: R3200
Skill Level: Repair Technician
REPAIR PROCEDURE
1. Update the PCM A/T software. Refer to Service Bulletin 01-023, Updating Control Units/Modules.
2. Center-punch a completion mark above the seventh character of the engine compartment VIN:
Disclaimer