Symptom Troubleshooting

Navigation System Symptom Troubleshooting - Voice guidance cannot be heard, is broken up, or there is static

Voice guidance cannot be heard, is broken up, or there is static

Diagnostic Test: Navi System Link

NOTE:

- Check the vehicle battery condition first Testing and Inspection.
- Check any official Honda service website for more service information about the navigation system.
- Check for any CAN DTCs and repair them first.
- Make sure the correct navigation DVD (color and version) is installed.
- Inspect the navigation DVD for dirt or damage.
- Check the navigation volume level (see Owner's Manual).
- Check the connectors for poor connections or loose terminals.
- Before troubleshooting, make sure you have anti-theft codes for the audio system and navigation system.
- After troubleshooting, enter the anti-theft codes for the audio system and navigation system.
- The voice guidance is provided by the center speaker. When you check the audio system function, make sure all speakers are working OK. DO the individual speaker test.

1. Turn the ignition switch to ON (II).

2. Press the display unit SET-UP button.

3. Check the volume and voice feedback setting for the navigation system in set-up.

Is either set to OFF?

YES -

Set the voice feedback to ON and select an audible level for the volume.�

NO -

Go to step 4.

4. Check the audio system operation.

Can you hear the audio system?

YES -

Go to step 5.

NO -

Troubleshoot audio system.�

5. Check for the hard error code.

Are there any Hard Error Codes stored?

YES -

Refer to the Hard Error Code troubleshooting.�

NO -

Go to step 6.

6. Substitute a known-good audio unit Audio Unit Removal/Installation, and recheck.

Is the system OK?

YES -

Replace the audio unit Audio Unit Removal/Installation.�

NO -

Replace the navigation unit Service and Repair.�