Symptom Troubleshooting

Rear Entertainment System Symptom Troubleshooting - Wireless remote control does not work (all buttons)

Wireless remote control does not work (all buttons)

NOTE:

- Check the wireless remote control battery condition first.
- Make sure that the rear power and rear control are on (refer to the owner's manual for more information).
- If the navigation system, or XM radio do not function properly, troubleshoot and resolve those problems first.

1. Check the wireless remote control operation.

Does the wireless remote control operate normally?

YES -

Operation is normal at this time. Low batteries can cause intermittent problems with the wireless remote. �

NO -

Go to step 2.

2. Substitute a known-good wireless remote control, and recheck.

Does the wireless remote control operate normally?

YES -

Replace the wireless remote control batteries Service and Repair, and retest. If the symptom/indication does not go away, replace the original wireless remote control.�

NO -

Go to step 3.

3. Check the audio unit operation.

Does the audio unit operate normally?

YES -

Go to step 4.

NO -

Go to audio unit power switch will not turn on (No information display and no sound) Audio Unit Power Switch Will Not Turn On (No Information Display And No Sound).�

4. Check the rear controller display.

Does the display operate normally?

YES -

Replace the rear controller and screen Service and Repair.�

NO -

Go to No display appears on the rear indicator No Display Appears On The Rear Controller Indicator.�