Address Cannot Be Found Or System Gives Poor Routing

Address cannot be found or system gives poor routing

Compare to a known-good vehicle with the same software version

Verify proper operation and system limitations using the navigation system manual

See Answering customer question Navigation coverage in general troubleshooting

Refer to Database limitation in the navigation system manual to report database errors

Also check for

Database limitations (address not in database)

Also check for

Wrong color DVD installed

Also check for

Damaged or dirty DVD