Symptom Troubleshooting

Audio System Symptom Troubleshooting - Audio disc does not load

Audio disc does not load

NOTE:

- Check the vehicle battery condition first Testing and Inspection.
- Check the connectors for poor connections or loose terminals.
- Disc labels should not be used in the audio unit. They may jam and damage the player mechanism.
- Make sure the audio disc is compatible with the system (see the owner's manual for more information).

1. Turn the ignition switch to ON (II).

2. Turn on the audio unit, and insert a known-good disc to see if the symptom can be duplicated.

Does the disc load?

YES -

Operation is normal. If the disc loads normally, but will not play, go to Audio disc does not play troubleshooting Audio Disc Does Not Play.�

NO -

Go to step 3.

3. Insert another disc.

Does the disc load?

YES -

The original disc is faulty.�

NO -

- With navigation: Substitute a known-good audio disc changer Service and Repair, and recheck. If the symptom/indication goes away, replace the original audio disc changer Service and Repair.�
- Without navigation: Substitute a known-good audio unit Audio Unit Removal/Installation, and recheck. If the symptom/indication goes away, replace the original audio unit Audio Unit Removal/Installation.�