Body - Tailgate Won't Open In Swing Mode/Handle Stiff

10-065

October 8, 2010

Applies To:
2009-11 Ridgeline - All

Tailgate Will Not Open In Swing Mode, or the Upper Handle Is Difficult to Squeeze

SYMPTOM

The tailgate will not open in swing mode, or the upper tailgate handle is difficult to squeeze.

PROBABLE CAUSE

The tailgate upper handle rod is too long, making the synchronizer out of adjustment in the swing mode.

CORRECTIVE ACTION

Replace the tailgate upper handle rod.

PARTS INFORMATION

Tailgate Upper Handle Rod: P/N 74875-SJC-A01

WARRANTY CLAIM INFORMATION

The normal warranty applies.

Operation Number: 8231Q8

Flat Rate Time: 0.3 hour

Failed Part: P/N 74875-SJC-A01

Defect Code: 07701

Symptom Code: 03220

Skill Level: Repair Technician

REPAIR PROCEDURE

1. Drop open the tailgate.





2. Remove the tailgate top trim:

^ Remove the screws.

^ Slide the top trim to the right with a rubber mallet, and remove it. The clips stay in the tailgate.

^ Remove the upper clips from the tailgate.





3. Remove the Torx bolts with a Torx T40 bit, then remove the tailgate trim panel.





4. Disconnect the upper handle rod from the upper handle and the synchronizer.

5. Install the new upper handle rod.

6. Reinstall the tailgate trim panel, and torque the bolts to 9.8 N.m (7.2 lb-ft).

7. Reinstall the clips on the tailgate top trim, then reinstall the trim on the upper tailgate. Reinstall the four screws.





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