Owner Letter
Recall: del Sol Passenger's Side AirbagDear del Sol Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Honda Motor Co., Ltd. has determined that a defect which relates to motor vehicle safety exists in the passenger 5 side airbag of certain 1994 del Sols. Our records indicate that you may own one of these vehicles.
What is the defect?
The passenger airbags installed in certain 1994 Civic del Sols were manufactured improperly. This may allow the airbag housing to separate during deployment. If this happens, the airbag will not inflate properly.
An airbag supplements the protection provided by seat belts by helping to reduce injuries in severe frontal collisions. If the airbag fails to inflate properly, the passenger loses the benefits of the airbag, which may increase the risk of head or chest injuries.
What should you do?
Call any authorized Honda automobile dealer and make an appointment to have your car repaired. They will install brackets on the passenger's side airbag assembly to prevent this problem from occurring. This repair will be done free of charge. The parts are now available. This repair takes about an hour; however, the dealer may need to keep your car longer than that because of the workload. Please call for an appointment.
Who to contact if you experience problems.
If you are not satisfied with the service you receive from your Honda dealer, you may write to:
Honda Campaign Information Service Office
American Honda Motor Co., Inc.
1919 Torrance Blvd.
Torrance, CA 90501-2746
The toll-free number is (800) 999-1009
If you believe that American Honda or the dealer has failed or is unable to remedy the defect in your car, without charge, within a reasonable period of time (60 days from the date you first contact the dealer for a repair appointment), you may submit a complaint to:
Administrator
National Highway Traffic Safety Administration
400 Seventh St., S.W.
Washington, D.C. 20590
Or call the toll-free Auto Safety Hotline at (800) 424-9393 (residents of Washington D.C. should call 366-0123)
What to do if our information is incorrect.
This notice was mailed to you according to the most current information we have available. If you no longer own a del Sol, or some information in this notice is incorrect, please fill out and return the included, postage-paid Information Change Card. This will help us update our records.
Thank you for your cooperation. We apologize for any inconvenience this may cause you.