Audio Disc Skips

Audio disc skips

Special Tools Required
Diagnostics CD 07AAZ-SDBA100

1. Confirm the vehicles tires are properly inflated.
2. Check customer's CD for scratches, fingerprints, and marks.

NOTE: The following test should be performed with the audio unit bass and treble set to customer's listening preference. When comparing to known-good vehicles, comparison should be performed on same model and trim level.

3. Test-drive to identify when customer's CD skipping occurs. The audio diagnostic CD (T/N: 07AAZ-SDBA100) can be used if customer's CD is not available. Use tracks 10-12.

Does the skipping occur?

YES - Go to step 4.

NO - Operation is normal.

4. Compare the customer's CD that is skipping to a known-good vehicle under the same conditions.

Does the CD skip in the known-good vehicle under the same conditions?

YES - Operation is normal.

NO - Go to step 5.

5. With the vehicle parked and the engine running, insert the diagnostic skip test CD (07AAZ-SDBA300). Play tracks 2-11 and note the track number(s) the CD starts skipping. Do the same test on a known-good vehicle.

Does the CD skip on same track(s) number as the known-good vehicle?

YES - Operation is normal.

NO - Go to step 6.

6. Insert the diagnostic skip test CD (07AAZ-SDBA200) play tracks 7-11 and tracks 13-15 and note the track number(s) the CD starts skipping. Perform the same test on a known-good vehicle.

Does the CD skip on same track(s) number as known-good vehicle?

YES - Operation is normal.

NO - Replace the audio unit.