Symptom Troubleshooting

Symptom Troubleshooting: Audio disc does not play

Special tools required
- Diagnostics CD 07AAZ-SDBA100

Audio disc does not play

NOTE:

- Check the vehicle battery condition first.

- Check the connectors for poor connections or loose terminals.

- Disc labels should not be used in the audio unit. They may damage the CD player mechanism.

1. Turn the ignition switch to ON (II).

2. Turn on the audio unit, and try loading a disc.

Does the disc load?
YES - Go to step 3.

NO - Go to Audio disc does not load. Audio Disc Does Not Load


3. Insert another disc to see if the symptom can be duplicated.

Does the disc play?
YES - Operation is normal.

NO - Go to step 4.


4. Insert audio diagnostic CD (T/N 07AAZ-SDBA100) in the audio unit.

Does the disc play?
YES - The original disc is faulty or has an unreadable format.

NO -
- With navigation: Substitute a known-good audio disc changer, Service and Repair and recheck. If the symptom/indication goes away, replace the original audio disc changer. Service and Repair

- Without navigation: Substitute a known-good audio unit, Audio Unit Removal/Installation (Without Navigation) and recheck If the symptom/indication goes away, replace the original audio unit.. Audio Unit Removal/Installation (Without Navigation)