Error Code: XM ANTENNA Is Displayed (With XM Radio)

Symptom Troubleshooting: Error code: XM ANTENNA is displayed

Error code: XM ANTENNA is displayed

NOTE:

- Check the vehicle battery condition first.

- Check the connectors for poor connections or loose terminals.

- Check XM radio reception in an open area. Poor reception/interference can be caused by tall buildings, mountains, or high-voltage power lines.

1. Check the connector at the XM receiver.

Is the connector connected?
YES - Go to step 2.

NO - Reconnect the connector. If the error message does not go away, go to step 2.


2. Check the connector at the XM antenna.

Is the connector connected?
YES - Go to step 3.

NO - Reconnect the connector. If the error message does not go away, go to step 3.


3. Check the pin locations in the XM receiver connector and the XM antenna connector.

Are the pins in the correct locations?
YES - Go to step 4.

NO - Correct the pin locations. If the error message does not go away, go to step 4.


4. Substitute a known-good XM antenna. Removal and Replacement

Is the error message gone?
YES - Replace the XM antenna. Removal and Replacement

NO - Go to step 5.


5. Substitute a known-good XM receiver. XM Receiver Removal/Installation (With XM Radio)

Is the error message gone?
YES - Substitute a known-good XM receiver, XM Receiver Removal/Installation (With XM Radio) and recheck. If the symptom/indication goes away, replace the XM receiver. XM Receiver Removal/Installation (With XM Radio)

NO - Replace the XM antenna lead.