Symptom Troubleshooting

Symptom Troubleshooting: Navigation display buttons do not work or respond properly

Navigation display buttons do not work or respond properly

NOTE:

- Check the vehicle battery condition first.

- Confirm the correct DVD color and version disc is installed in the audio-navigation unit How to Troubleshoot the Navigation System (With Navigation) as the wrong DVD or software version can cause a hardware malfunction.

- Check the connectors for poor connections or loose terminals.

- Inspect the DVD for dirt or damage.

- Check any official Honda service website for more service information about the navigation system.

- Before troubleshooting, make sure you have anti-theft code for the audio-navigation system.

- After troubleshooting, enter the anti-theft code for the audio-navigation system if necessary.

1. Turn the ignition switch to ON (II).

Does the navigation display turn on?
YES - Go to step 2.

NO - Refer to troubleshooting for no picture is displayed. Symptom Troubleshooting


2. Try to enter the navigation system diagnostic mode. Navigation System Diagnostic Mode (With Navigation)

Does the navigation system enter into the system diagnostic mode?
YES - Go to step 3.

NO - Replace the audio-navigation unit. Audio-Navigation Unit Removal/Installation (With Navigation)


3. Go into Detail Information & Settings, and select Unit Check, then do the Hard Key Test.

Do all the hard buttons around the display function properly?
YES - Intermittent failure, the system is OK at this time.

NO - Replace the audio-navigation unit. Audio-Navigation Unit Removal/Installation (With Navigation)