Symptom Troubleshooting

Symptom Troubleshooting: System locks up or freezes constantly

System locks up or freezes constantly

NOTE:

- Check the vehicle battery condition first.

- Always check for and resolve all CAN DTCs before troubleshooting the navigation system.

- Verify that the correct audio-navigation unit is installed for this model. Go into the Diagnostic mode, and use Version. Navigation System Diagnostic Mode (With Navigation)

- Make sure that the correct DVD color and version are installed.

- Inspect the DVD for dirt or damage. How to Troubleshoot the Navigation System (With Navigation)

- Check any official Honda service website for more service information about the navigation system.

- Before troubleshooting, make sure you have anti-theft code for the navigation system.

- After troubleshooting, enter the anti-theft code for the navigation system.

- Check the DVD for damage or scratches.

- Check the connectors for poor connections or loose terminals.

1. Turn the ignition switch to ON (II).

2. Remove the DVD, and check the DVD reading surface for scratches and finger prints.

Are there any scratches or finger prints on the DVD-ROM reading surface?
YES - Clean or replace the DVD-ROM Navigation Unit DVD-ROM Replacement (With Navigation) and recheck.

NO - Go to step 3.


3. Turn the ignition switch to LOCK (0), and then back to ON (II).

Does the system reboot, lock up, or freeze?
YES - Replace the audio-navigation unit. Audio-Navigation Unit Removal/Installation (With Navigation)

NO - The system is OK at this time. Go into the Diagnostic mode, and use the Unit Check diagnostic Navigation System Diagnostic Mode (With Navigation) to check the audio-navigation unit and display panel control unit status. If any status are NG, replace the affected units.