Symptom Troubleshooting

Symptom Troubleshooting: Audio disc cannot be inserted and/or ejected

Audio disc cannot be inserted and/or ejected (with navigation)

NOTE:

- Check the vehicle battery condition first.

- Check the connectors for poor connections or loose terminals.

- Audio disc labels should not be used in the audio-navigation unit or audio unit. They may damage the player mechanism.

- Make sure the audio disc is compatible with the system (see the owner's manual for more information).

1. Turn the ignition switch to ON (II).

2. Press the OPEN/CLOSE button to open the navigation display.

3. Check the disc indicator.

Is the disc indicator light on?
YES - Go to step 5.

NO - Go to step 4.


4. Try inserting an audio CD.

Does the player accept the CD?
YES - The system is OK at this time.

NO - Go to step 5.


5. Press the CD eject button.

Does the player eject the CD?
YES - The system is OK at this time.

NO - Replace the audio-navigation unit. Audio-Navigation Unit Removal/Installation (With Navigation)