Symptom Troubleshooting

Symptom Troubleshooting: Audio disc does not load

Audio disc does not load

NOTE:

- Check the vehicle battery condition first.

- Check the connectors for poor connections or loose terminals.

- Audio disc labels should not be used in the audio-navigation unit or audio unit. They may damage the player mechanism.

- Make sure the audio disc is compatible with the system (see the owner's manual for more information).

1. Turn the ignition switch to ON (II).

2. Turn on the audio unit, and insert a known-good disc to see if the symptom can be duplicated.

Does the disc load?
YES - Operation is normal. If the disc loads normally, but will not play, go to audio disc does not play. [1][2]Audio Disc Does Not Play

NO - Go to step 3.


3. Insert another disc.

Does the disc load?
YES - The original disc is faulty.

NO -
- With navigation: Replace the audio-navigation unit. Audio-Navigation Unit Removal/Installation (With Navigation)

- Without navigation: Replace the audio unit. Audio Unit Removal/Installation (Without Navigation)