Symptom Troubleshooting

Symptom Troubleshooting: Audio disc does not play

Special Tools Required

- Diagnostics CD 07AAZ-SDBA100

Audio disc does not play

NOTE:

- Check the vehicle battery condition first.

- Check the connectors for poor connections or loose terminals.

- Disc labels should not be used in the navigation unit or audio unit. They may damage the player mechanism.

1. Turn the ignition switch to ON (II).

2. Turn on the audio unit, and try loading a known-good disc.

Does the disc load?
YES - Go to step 3.

NO - Go to audio disc does not load. [1][2]Audio Disc Does Not Load


3. Insert the audio diagnostics CD (T/N: 07AAZ-SDBA100) in the audio-navigation unit or audio unit.

Does the disc play?
YES - The original disc is faulty, or has an unreadable format.

NO -
- With navigation: Replace the audio-navigation unit. Audio-Navigation Unit Removal/Installation (With Navigation)

- Without navigation: Replace the audio unit. Audio Unit Removal/Installation (Without Navigation)