Symptom Troubleshooting

Symptom Troubleshooting: Audio-Navigation unit will not eject or accept the navigation DVD

Audio-navigation unit will not eject or accept the navigation DVD

1. Check the No. 1 (7.5 A) fuse and the No. 14 (7.5 A) fuse in the under-dash fuse/relay box and the 30 A fuse (auxiliary under-dash fuse box) on the wire harness near the under-dash fuse/relay box.

Are the fuses OK?
YES - Go to step 2.

NO - Replace the blown fuse(s), and recheck.


2. Turn the ignition switch to ON (II).

3. Eject the DVD from the audio-navigation unit. CD, DVD, and PC Card Removal/Installation (With Navigation)

Does the navigation DVD eject?
YES - Go to step 4.

NO - Go to step 5.


4. Reinsert the audio-navigation DVD into the navigation unit.

Does the audio-navigation unit accept the navigation DVD?
YES - No problems at this time, the system is normal. Inspect for loose or poor connections at terminals No. 14, No. 24 of audio-navigation unit connector A (24P), and No. 1 of audio-navigation unit connector C (8P).

NO - Replace the audio-navigation unit. Audio-Navigation Unit Removal/Installation (With Navigation)


5. Measure the voltage between audio-navigation unit connector C (8P) terminal No. 1 and body ground.

Is there battery voltage?
YES - Go to step 6.

NO - There is an open in the PNK wire between audio-navigation unit connector C (8P) terminal No. 1 and the No. 1 (7.5 A) fuse in the under-dash fuse/relay box.






6. Measure the voltage between audio-navigation unit connector A (24P) terminals No. 14 and No. 24 to body ground.

Is there battery voltage?
YES - Replace the audio-navigation unit. Audio-Navigation Unit Removal/Installation (With Navigation)

NO - There is an open in the PNK wire between audio-navigation unit connector A (24P) terminal No. 24 and No. 1 (7.5 A) fuse in the under-dash fuse/relay box, or between the audio-navigation unit connector A (24P) terminal No. 14 and No. 14 (7.5 A) fuse in the under-dash fuse/relay box.