Picture Has lines Or Rolls (With Navigation)

Navigation System Symptom Troubleshooting - Picture has lines or rolls

Picture has lines or rolls

Diagnostic Test: Monitor Check

NOTE:

- Check the vehicle battery condition first Battery Test.
- Always compare the screen image to a known-good vehicle. If the screen looks the same, inform the customer that it is a characteristic of the system.
- Check the connectors for poor connections or loose terminals.
- Make sure that the correct DVD color and version are installed.
- Inspect the DVD for dirt or damage.
- Check any official Honda service website for more service information about the navigation system.
- Check the navigation screen settings for brightness, contrast, and black level, and check the color screen for map color and menu color.
- Before troubleshooting, make sure you have anti-theft code for the navigation system.
- After troubleshooting, enter the anti-theft code for the navigation system.

1. Eject the navigation DVD.

Is the DVD the correct color (turquoise)?

YES -

Go to step 2.

NO -

Replace the DVD.�

2. Inspect the DVD read surface for damage or dirt.

Is it damaged or dirty?

YES -

Clean the DVD, or replace it if needed. Reinstall the DVD, and recheck.�

NO -

Go to step 3.

3. Check for electronic aftermarket accessories (possibly hidden) mounted near the audio-navigation unit.

Are there any electronic accessories?

YES -

Disable the accessories, and recheck.�

NO -

Go to step 4.

4. Turn the ignition switch to ON (II).

5. Go into the Diagnostic mode, and use the RGB Color test under Monitor Check.

Is the picture missing a red, green or blue color circle?

YES -

Do the troubleshooting for picture is missing a color or tone or is an odd color Symptom Troubleshooting.�

NO -

Go to step 6.

6. Turn the ignition switch to the ACCESSORY (I) position, and observe the navigation picture.

Did the lines or rolls on the screen go away?

YES -

Check for sources of electrical noise, such as poor battery connection, alternator, defective battery, aftermarket accessories or cell phone, and poor connection in the audio-navigation unit.�

NO -

Replace the audio-navigation unit Audio-Navigation Unit Removal/Installation.�