Previous Destinations Button Is Dim And Not Selectable In The Enter Destination By Screen (Grayed-Out)

Previous Destinations button is dim and not selectable in the Enter destination by screen (grayed-out)

The vehicle or the navigation unit may be new, or the customer deleted the destination. Without a stored previous destination, the system can not route to a previous destination. Enter a destination, and allow the system to route to it. After the trip, the Previous Destinations button will be selectable