Error Code: XM ANTENNA Or XM LOADING Is Displayed

Audio System Symptom Troubleshooting - Error code: XM ANTENNA or XM LOADING is displayed

Error code: XM ANTENNA or XM LOADING is displayed

NOTE:

- Check the vehicle battery condition first Battery Test.
- Check the connectors for poor connections or loose terminals.
- Check XM radio reception in an open area. Poor reception/interference can be caused by tall buildings, mountains, or high-voltage power lines.

1. Park vehicle outside with a clear view of the southern horizon.

2. Turn the ignition switch to ON (II).

3. Do the XM Self-Diagnosis.

Are there XM error codes displayed?

YES -

Refer to Solution for troubleshooting. If ERROR 14 or ERROR 24 is displayed, go to step 4.

NO -

Go to step 4.

4. Turn the ignition switch to LOCK (0).

5. Check the connector at XM receiver connector B (2P).

Is the connector connected?

YES -

Go to step 6.

NO -

Reconnect the connector, and recheck. If the error message does not go away, go to step 6.

6. Check the connector at the XM antenna 2P connector.

Is the connector connected?

YES -

Go to step 7.

NO -

Reconnect the connector, and recheck. If the error message does not go away, go to step 7.

7. Check the pin locations in XM receiver connector B (2P) and the XM antenna 2P connector.

Are the pins in the correct locations?

YES -

Go to step 8.

NO -

Correct the pin locations, and recheck. If the error message does not go away, go to step 8.

8. Substitute a known-good XM antenna Removal and Replacement, and recheck.

Is the error message gone?

YES -

Replace the original XM antenna Removal and Replacement.

NO -

Go to step 9.

9. Substitute a known-good XM receiver XM Receiver Removal/Installation, and recheck.

Is the error message gone?

YES -

Replace the original XM receiver XM Receiver Removal/Installation.

NO -

Replace the XM antenna lead.