Error Code: XM NO SIGNAL or XM LOADING Is Displayed

Audio System Symptom Troubleshooting - Error code: XM NO SIGNAL or XM LOADING is displayed

Error code: XM NO SIGNAL or XM LOADING is displayed

NOTE:

- Check the vehicle battery condition first Battery Test.
- Check XM radio reception in an open area. Poor reception/interference can be caused by tall buildings, mountains, or high-voltage power lines.
- Check the connectors for poor connections or loose terminals.

1. Park vehicle outside with a clear view of the southern horizon.

2. Turn the ignition switch to ON (II).

3. Do the XM Self-Diagnosis.

Are there XM error codes displayed?

YES -

Refer to the Error Code solution in the table.

NO -

Go to step 4.

4. Turn on the audio unit, and press the XM button to select the XM radio.

Does the XM radio receive a signal?

YES -

Reception interference operation is normal.

NO -

Go to step 5.

5. Turn the ignition switch to LOCK (0).

6. Check the connection at the AM/FM/XM antenna 2P connector and XM receiver connector B (2P).

Are the connectors connected?

YES -

Go to step 7.

NO -

Reconnect the connectors and recheck XM radio operation. If the signal is restored, the system is OK. If the signal is not restored go to step 7.

7. Substitute a known-good AM/FM/XM antenna [1][2]Antenna, Radio.

Does the XM radio receive a signal?

YES -

Replace the original AM/FM/XM antenna [1][2]Antenna, Radio.

NO -

Go to step 8.

8. Measure the voltage between XM receiver connector A (14P) terminal No. 6 and body ground.





Is there battery voltage?

YES -

Go to step 10.

NO -

Go to step 9.

9. Measure the voltage between body ground and audio unit connector E (14P) terminal No. 6.





Is there battery voltage?

YES -

Repair an open or high resistance in the wire between the XM receiver connector A (14P) terminal No. 6 and audio unit connector E (14P) terminal No. 6.

NO -

Replace the audio unit:

- With navigation Audio Unit Removal/Installation (With Navigation).
- Without navigation Audio Unit Removal/Installation (Without Navigation).

10. Turn the ignition switch to ON (II).

11. Measure the voltage between XM receiver connector A (14P) terminal No. 10 and body ground.





Is there less than 0.2 V?

YES -

Substitute a known-good XM antenna lead. If the XM receiver receives signal, replace the original XM antenna lead. If the XM receiver does not receive signal, substitute a known-good XM receiver XM Receiver Removal / Installation, and recheck. If the symptom/indication goes away, replace the original XM receiver XM Receiver Removal / Installation.

NO -

Repair an open or high resistance in the wire between the XM receiver connector A (14P) terminal No. 10 and audio unit connector E (14P) terminal No. 10.