Symptom Troubleshooting

HandsFreeLink System Symptom Troubleshooting - Bluetooth audio does not work

Bluetooth audio does not work (with navigation)

NOTE:

- Check the vehicle battery condition first Battery Test.
- Check if the cell phone with Bluetooth audio functions normally.
- Make sure the cell phone is properly paired.
- Make sure the customer's Bluetooth cell phone is compatible with the Honda HFL system.
- Check the connectors for poor connections or loose terminals.

1. Turn the ignition switch to ON (II).

2. Press the AUDIO button to check if the navigation display changes to the Bluetooth audio information screen.

Is the Bluetooth audio information displayed?

YES -

Go to step 3.

NO -

Go to step 4.

3. Pair a known-good Bluetooth audio device to the vehicle.

Can you pair the known-good Bluetooth audio device, and does it operate normally?

YES -

Intermittent failure, the system is OK at this time.

NO -

Go to Bluetooth cell phone cannot be paired Symptom Troubleshooting.

4. Turn the ignition switch to LOCK (0).

5. Disconnect audio-navigation unit connector C (14P).

6. Disconnect the HandsFreeLink control 32P connector.

7. Check for continuity between the HandsFreeLink control unit 32P connector terminals No. 4 and No. 5 and audio unit connector C (14P) terminals No. 9 and No. 10 respectively.





Is there continuity?

YES -

Substitute a known-good HandsFreeLink control unit, and recheck. If the symptom goes away, replace the original HandsFreeLink control unit. If the symptom does not go away, replace the audio-navigation unit Audio-Navigation Unit Removal/Installation (With Navigation).

NO -

There is an open in the wire(s) between the HandsFreeLink control unit and the audio-navigation unit. Replace the affected shielded harness.