Symptom Troubleshooting

Navigation System Symptom Troubleshooting - GPS icon is white or not shown

GPS icon is white or not shown

Diagnostic Test: Self-Diagnosis Mode

NOTE:

- Check the vehicle battery condition first Battery Test.
- Check the GPS signal reception in an open area. With good reception, the icon is normally green.
- Check any official Honda service website for more service information about the navigation system.
- Check the connectors for poor connections or loose terminals.
- Refer to GPS Information for real-time satellite reception display.

1. Park the vehicle in an open area.

2. Turn the ignition switch to ON (II).

3. Check the GPS icon on the map screen.

Is the GPS icon missing?

YES -

The failure is duplicated, go to step 4.

NO -

Intermittent failure, the system is OK at this time.

4. Turn the ignition switch to LOCK (0).

5. Check for aftermarket metallic window tint on the front window and electronic aftermarket accessories (possibly hidden) mounted near the GPS antenna or the audio-navigation unit.

Is there aftermarket metallic window tint or electronic accessories?

YES -

Remove tint or the accessories, and recheck.

NO -

Go to step 6.

6. Turn the ignition switch to ON (II).

7. Go into the System Diagnosis Mode, and use the GPS Information diagnosis to check the GPS reception.

Are there 4 or more GPS satellite icon displayed?

YES -

Go to step 8.

NO -

Change the place (an open area away from buildings, power lines, other vehicles, and any other sources of strong magnetic fields), and recheck.

8. Check for the hard error code.

Are there any navigation DTCs indicated?

YES -

Go to indicated DTC's troubleshooting.

NO -

Go to step 9.

9. Turn the ignition switch to LOCK (0).

10. Substitute a known-good GPS antenna Service and Repair, and recheck.

Does the symptom go away?

YES -

Replace the original GPS antenna Service and Repair.

NO -

Replace the audio-navigation unit Audio-Navigation Unit Removal/Installation (With Navigation).