Claim Information

Completion Reporting and Reimbursement

Claims for vehicles which have been serviced must be submitted on the DIAL System. Claims submitted will be used by Chrysler to record recall service completions and provide dealer payments.

Use the following labor operation number and time allowance:

Labor Operation Time
Number Allowance

Verify Recall # 427 service 14474182 0.7 Hour
completion and adjust Sub-EGR valve

Note: If a correction of Recall # 427 service was required and you did not originally perform the service for Recall # 427 on the vehicle, submit a separate claim for this correction using the labor operation number and time allowance from Emissions Recall # 427.

See Warranty Policy and Procedure Manual, Chapter 6, Subsection H for complete recall claim processing instructions.

Parts Return

Not applicable.


Vehicle Not Available

If a vehicle is not available for service for a known reason, let us know by filling out the pre-addressed Vehicle Disposition Form portion of the Owner Recall Notification Form or describe the reason on a postcard and mail to:

Chrysler Corporation 415-03-18
Recall Coordination
P.O. Box 1919
Detroit, Michigan 48231-9986

Following the above procedures will expedite the processing of your claim.

If you have any questions or need assistance in completing this action, please contact your Zone Service Office.