Completion Reporting and Reimbursement
Claims for vehicles which have been serviced must be submitted on the DIAL System. Claims submitted will be used by Chrysler to record recall service completions and provide dealer payments.
Use one of the following labor operation numbers and time allowances:
Labor Operation Time
Number Allowance
HC, CO and NOx emissions corrections 25478182 1.1 Hours
including replacement of jet mixture solenoid if required.
HC, CO and NOx emissions corrections 25478183 1.4 Hours
including replacement of jet mixture solenoid and oxygen sensor.
Add the cost of any inspect/replace parts installed plus applicable dealer allowance to your claim.
Parts Return
Removed jet mixture solenoid valves and oxygen sensors (as applicable) must be returned to the Warranty Material Return Center.
Note: See Warranty Policy and Procedure Manual, Chapter 6, Subsection H, for complete recall claim processing and material return instructions.
Vehicle Not Available
If a vehicle is not available for this service for a known reason, let us know by filling out the pre-addressed Vehicle Disposition Form portion of the Owner Recall Notification Form or describe the reason on a postcard and mail to:
Chrysler Corporation 416-15-19 Recall Coordination P.O. Box 1919 Detroit, Michigan 48231-9986
Following the above procedures will expedite the processing of your claim.
If you have any questions or need assistance In completing this action, please contact your Zone Service Office.