Campaign - Instrument Panel Light Control Switch: Overview

April 27, 1990 TMS:SVC:115
TO: ALL TOYOTA DEALERS AND SERVICE MANAGERS

SUBJECT: SPECIAL SERVICE CAMPAIGN - L03

Toyota will initiate a special service campaign to inspect and, if necessary, replace the instrument panel light control switch with an improved design on certain 1990 Toyota Celicas.

Under certain circumstances, the instrument panel light illumination level cannot be adjusted by the control switch.

You are requested, using the following information, to inspect and, if necessary, install the improved design instrument panel light control switch on the vehicles involved in this campaign, including any vehicles currently in your stock.

Note: You will be sent SSC notifications with your dealer's name and address for vehicles which, according to our record, you have in stock. If any vehicles in your stock involved in this campaign have been sold to an ultimate customer prior to receipt of this notification, please contact this known customer and perform the necessary repairs.

1. Owner notification letter mailing date

May 4, 1990 (copy attached)



2. Identification of involved vehicles:
The enclosed special service campaign dealer/owner list (SSC L03) indicates the customer's name, address and vehicle identification number for vehicles sold by your dealership that are involved in this campaign. You may also utilize this for your future follow-up system.

3. Repair procedures Refer to the attached Technical Instructions.



4. Parts ordering Necessary parts must be ordered from your facing Parts Distribution Center.

In order to avoid excessive parts orders and maintain adequate parts inventory, it is highly recommended that your initial parts order of the instrument panel light control switch does not exceed 10% of the number of the vehicles indicated on the enclosed special service campaign dealer/owner list (SSC L03).



5. Reimbursement procedures Submit special service campaign claims following the procedures described in the Toyota Warranty Policy & Procedures Manual.

The operation codes to be used for this campaign are listed below.
Please review this entire package with your Service and Parts staff to familiarize them with the proper step-by-step procedure and implement this special service campaign to ensure customer satisfaction.

Thank you for your cooperation.