Audio System/Body - No Audio/Rattle From Trunk Area

T-SB-0168-09

June 2, 2009

No Sound From Audio System or Trunk Lid Noise

Service Category
Audio/Visual/Telematics

Section
Audio/Video

Market
USA





Applicability

TSB SUPERSESSION NOTICE

The information contained in this TSB supersedes TSB No. AUOO2-07.

^ Applicability has been updated to include 2007-2010 model year Camry vehicles and 2007-2010 model year Camry HV vehicles.

TSB No. AU002-07 is Obsolete and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding.

Introduction

In some instances like when bulky objects or large luggage are pushed into the trunk area the Trunk Lid Torsion Bar may become mis-positioned leading to a rattle noise from the rear of the vehicle or in some cases no sound from the audio systems. Use the following repair procedure to address this condition.

Production Change Information





This TSB applies to vehicles produced BEFORE the Production Change Effective VINs shown.





Warranty Information

^ This repair is covered under the Toyota Comprehensive Warranty. This warranty is in effect for 36 months or 36,000 miles, whichever occurs first, from the vehicle's in-service date.

^ Warranty application is limited to correction of a problem based upon a customer's specific complaint.





Parts Information

Repair Procedure





1. Replace the luggage compartment door torsion bar support with the new part.

2. Install a zip tie to the torsion bar support and torsion bars.

HINT





Be sure that the zip tie is installed around both torsion bars and the torsion bar support (see Figure 2).

3. Tighten the zip tie until the torsion bar will not go over the bottom corner of the torsion bar support.

4. Do not over tighten the zip tie. Over tightening could cause noise when opening/closing the trunk.

5. Confirm no trunk lid noise and smooth movement when opening/closing the trunk.

6. Check audio system operation. If there is NO sound from the audio system diagnose the audio system.

Refer to the Technical Information System (TIS) applicable model and model year Repair Manual:

^ 2007 Camry / Camry HV:
Audio - Visual - "Audio and visual system: Problem symptoms table"

^ 2008 Camry / Camry HV:
Audio - Visual - "Audio and visual system: Problem symptoms table"

^ 2009 Camry / Camry HV:
Audio - Visual - "Audio and visual system: Problem symptoms table"

^ 2010 Camry / Camry HV:
Audio - Visual - "Audio and visual system: Problem symptoms table"