Diesel Data: Automotive Repair

Canada - Body - Knocking Noise From The Roof Area






Bulletin
TSB3402

Issue Date
August 24, 2010

Market
Canada

Title
ROOF STRUCTURE KNOCKING NOISE

Component
BODY

Models
'07-'10 Camry, Camry HV

INTRODUCTION:
Some 2007 - 2010 model year North American built Camry and Camry HV vehicles may exhibit a knocking noise from the roof structure of the vehicle. This may be caused by a separation of the NVH dampening bonds between the roof sheet metal and the roof reinforcement.
Use the following procedure to correct this condition.






APPLICABILITY:

PRODUCTION CHANGE INFORMATION:







This TSB applies to vehicles produced BEFORE the Production Change Effective VIN shown.






WARRANTY INFORMATION:











REQUIRED TOOLS & EQUIPMENT:

NOTE:
- Additional SSTs may be ordered by calling SPX/OTC at 1-800-933-8335.
- Chemical materials may be ordered through the W�rth(R) Dealer Chemical Program. Refer to the Service Marketing Bulletin located on Infostream. >Parts > Reference > Parts Ordering Information (0145) > W�rth(R) program information.

REPAIR PROCEDURE:

1. Remove the headliner assembly.
Refer to the Repair Manual within E-TAS / TIS library:
- Division: Toyota
- Model: Camry/ Camry HV
- Year: 2007/ 2008/ 2009/ 2010
- Service Category: Vehicle Interior
- Section: Interior Panels/Trim
- Keyword: Interior: Roof Headlining: Removal







2. Inspect the NVH dampening bonds between the roof sheet metal and roof reinforcement for separation.

If the NVH dampening bonds are NOT separated, STOP. This TSB does NOT apply. Refer to the Repair Manual for further diagnosis.

3. Clean the mating surfaces of the roof sheet metal and the roof reinforcement, using W�rth(R) W-SOL Residue Remover, following instructions on the container.
4. Apply the W�rth(R) Flexible Foam NVH dampening material, between the roof sheet metal and the roof reinforcement, following instructions on the container.

NOTE:
- Ensure all interior surfaces are properly protected prior to applying W�rth(R) Flexible Foam.
- Use W�rth(R) Flexible Foam sparingly as it expands 10 times it's liquid state.
- Rapid expansion time - 30 seconds.








5. Allow the W�rth(R) Flexible Foam NVH dampening material to cure as instructed on the container.
6. Prior to reassembly, test drive the vehicle to verify the repair.
7. Reinstall the headliner assembly.
Refer to the Repair Manual within E-TAS / TIS library:
- Division: Toyota
- Model: Camry/ Camry HV
- Year: 2007/ 2008/ 2009/ 2010
- Service Category: Vehicle Interior
- Section: Interior Panels/Trim
- Keyword: Interior: Roof Headlining: Installation

NOTE:
Issue of this Technical Service Bulletin is to ensure that proper repair information is available. IT DOES NOT CONSTITUTE AN AUTHORIZATION FOR REPAIR. Normal provisions of the formal warranty policy, as applicable, will apply.