Roadside Assistance - "Towing & Jump Starting"

Roadside Assistance
The Prius utilizes an electronic gearshift selector and an electronic P switch for park. If the 12-Volt auxiliary battery is discharged or disconnected, the vehicle cannot be started nor can it be shifted out of park. If discharged, the 12-Volt auxiliary battery can be jump started to allow vehicle starting and shifting out of park. Most other roadside assistance operations may be handled like conventional Toyota vehicles.

Toyota Roadside Assistance is available during the basic warranty period by contacting: United States: (877) 304-6495 Canada: (888) TOYOTA 8 [(888) 869-6828]

Towing
The Prius is a front wheel drive vehicle and it must be towed with the front wheels off the ground. Failure to do so may cause serious damage to Hybrid Synergy Drive components.

Vehicle Operation



Refer to the Electronic Key & vehicle disabling information.

- The vehicle may be shifted out of park into Neutral only in the ignition-on and READY-on modes.

- If the 12-Volt auxiliary battery is discharged, the vehicle will not start and shifting out of park is not possible. There is no manual override except to jump start the vehicle.

Spare Tire
The spare tire, jack, and tools are provided in the cargo area as illustrated. The spare tire is for temporary use only (do not exceed 50 mph/80 kph).

Jump Starting



The 12-Volt auxiliary battery may be jump started if the vehicle does not start and the instrument cluster gauges are dim or off after depressing the brake pedal and pushing the power button.

The 12-Volt auxiliary battery is located in the cargo area. The rear hatch door will not unlock or open if the auxiliary battery is discharged. Instead, an accessible remote 12-Volt auxiliary battery positive terminal is provided in the engine compartment junction block, as illustrated, for jump starting.

- Remove the junction block cover and connect the positive jumper cable to the positive terminal in the junction block.

- Connect the negative terminal to the ground nut.

- The high voltage HV battery pack cannot be jump started.

Immobilizer & Anti-Theft Alarm
The vehicle comes standard with an electronic key immobilizer system. An anti-theft alarm is optional equipment.

- The vehicle may only be started with a learned immobilizer coded electronic key.

- To disable the optional alarm use the unlock button on the electronic key, unlock the driver door with the hidden metal cut key, or engage the ignition-on mode.