Symptom Troubleshooting

Symptom Troubleshooting: Audio disc does not load

Audio disc does not load

NOTE:

- Check the vehicle battery condition first. Testing and Inspection

- Check the connectors for poor connections or loose terminals.

- Disc labels should not be used in the audio unit. They may jam and damage the player mechanism.

- Make sure the audio disc is compatible with the system (see the owner's manual for more information).

1. Turn the ignition switch to ON (II).

2. Turn on the audio unit, and insert a known-good disc to see if the symptom can be duplicated.

Does the disc load?
YES - Operation is normal. If the disc loads normally, but will not play, go to audio disc does not play. Symptom Troubleshooting

NO - Go to step 3.


3. Insert another disc.

Does the disc load?
YES - The original disc is faulty.

NO -
- With ELS audio system: Substitute a known-good audio unit. Audio Unit Removal/Installation (With AcuraLink) If the symptom/indication goes away, replace the original audio unit.

- With premium audio system: Substitute a known-good audio unit. Audio Unit Removal/Installation (With Premium Audio System) If the symptom/indication goes away, replace the original audio unit.