Pinpoint Tests AS: DTC U0214:00

Instrumentation, Message Center and Warning Chimes

Pinpoint Test AS: DTC U0214:00

Normal Operation
- DTC U0214:00 (Lost Communication With Remote Function Actuation: No Sub-Type Information) - sets in continuous memory in the Instrument Panel Cluster (IPC) if data messages received from the Remote Function Actuator (RFA) module over the High Speed Controller Area Network (HS-CAN) are missing for 5 seconds or more. For a complete list of all network messages, refer to Module Communications Network Testing and Inspection.

This pinpoint test is intended to diagnose the following:

- RFA module
- IPC

PINPOINT TEST AS: DTC U0214:00

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AS1 VERIFY THE CUSTOMER CONCERN

- Ignition ON.
- Verify that there is an observable symptom present.
- Is an observable symptom present?

Yes
GO to AS2.

No
The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

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AS2 CHECK THE COMMUNICATION NETWORK

- Ignition ON.
- Enter the following diagnostic mode on the scan tool: Network Test.
- Carry out the network test.
- Does the RFA module pass the network test?

Yes
GO to AS3.

No
REFER to Module Communications Network Testing and Inspection.

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AS3 RETRIEVE THE RECORDED DTCs FROM THE RFA MODULE SELF-TEST

- Check for recorded DTCs from the RFA module self-test.
- Is DTC U3003:16 or DTC U3003:17 recorded?

Yes
REFER to Multifunction Electronic Modules Testing and Inspection

No
GO to AS4.

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AS4 RETRIEVE THE RECORDED DTCs FROM THE IPC SELF-TEST

- Check for recorded DTCs from the IPC self-test.
- Is DTC U3006:16 or DTC U3006:17 recorded?

Yes
For DTC U3006:16, GO to Pinpoint Test AU. For DTC U3006:17, GO to Pinpoint Test AV. Pinpoint Tests AU: DTC U3006:16 Pinpoint Tests AV: DTC U3006:17

No
GO to AS5.

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AS5 RECHECK THE IPC DTCs

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the Programmable Module Installation (PMI) or the PMI may not have been carried out.

- Clear the DTCs. Repeat the IPC self-test.
- Is DTC U0214:00 still present?

Yes
INSTALL a new RFA module. REFER to Multifunction Electronic Modules Service and Repair. CLEAR the DTCs. REPEAT the IPC self-test.

No
The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

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