Voice Guidance Cannot Be Heard, Is Broken Up, Or There Is Static (10 Model)

Navigation System Symptom Troubleshooting - Voice guidance cannot be heard, is broken up, or there is static ('10 model)

Voice guidance cannot be heard, is broken up, or there is static

Diagnostic Test: Self-Diagnosis Mode

NOTE:

- Check the vehicle battery condition first Testing and Inspection.
- Check the connectors for poor connections or loose terminals.
- Check the navigation volume level (see owner's manual).
- If there is a Hard Error Code stored, check the Hard Error Code troubleshooting first.
- Make sure that the correct navigation DVD color and version are installed.
- Inspect the navigation DVD for dirt or damage.
- Before troubleshooting, make sure you have the anti-theft codes for the navigation system.
- After troubleshooting, enter the anti-theft code for the navigation system.
- The voice guidance is provided by the right front speaker. When you check the audio system function, make sure all speakers are working OK. Do the individual speaker test Audio System Sound Quality Diagnosis.

1. Turn the ignition switch to ON (II).

2. Press the SET-UP button.

3. Check the volume and voice feedback setting for the navigation system in set-up.

Is either set to OFF?

YES -

Set the voice feedback to ON, and select an audible level for the volume.�

NO -

Go to step 4.

4. Check the audio system operation.

Can you hear the audio system?

YES -

Go to step 5.

NO -

Troubleshoot the audio system.�

5. Select the Self-Diagnosis Mode Navigation System Diagnostic Mode.

6. Check for error code in the Error History How To Troubleshoot The Navigation System.

Is the Hard Error Codes stored?

YES -

Refer to the Hard Error Code troubleshooting How To Troubleshoot The Navigation System.�

NO -

Replace the audio-navigation unit Audio-Navigation Unit Removal/Installation.�